At Manha Sweets, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or purchasing our sweets and famous Bogura Doi.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Phone number
- Email address
- Delivery and billing address
- Payment-related information
- Any additional information you voluntarily provide
Non-Personal Information
We may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and similar tracking technologie
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and delivery information
- Provide customer support
- Improve our products, services, and website experience
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory requirements
- Send promotional offers and updates (only where permitted)
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information with:
- Delivery and logistics partners to fulfill your orders
- Payment service providers to process transactions securely
- Technology and service providers who help operate our website
- Government or regulatory authorities when required by law
All third-party partners are expected to maintain appropriate security and confidentiality standards.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance website functionality
- Remember user preferences
- Analyze website traffic and performance
- Improve the overall user experience
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders and provide services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
Once the information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us through our website, email, or customer support channels.
At Manha Sweets, protecting your privacy is as important to us as delivering the finest sweets and authentic Bogura Doi to your doorstep. 🍯🥣✨
